The Happy Index: A People-first Approach To Leadership

The Happy Index: A People-First Approach To Leadership by James Timpson is a refreshing leadership book for anyone who believes workplaces run better when people genuinely feel valued. Blending practical management thinking with hard-won lessons from the shop floor, Timpson makes a persuasive case that measurable employee happiness can be a serious business advantage.

Drawing on decades leading a much-loved high-street brand, he unpacks his “upside-down” approach to leadership: empowering frontline teams, building trust, and designing simple policies that lift morale and retention. He also explores inclusive hiring, including creating real opportunities for ex-offenders, and what that choice can unlock for culture and performance.

Perfect for managers, HR professionals, startup founders, and readers interested in workplace culture, employee engagement, and modern organisational strategy.

Add it to your cart and discover a kinder, smarter way to lead.